
A condition report records the condition of the rental property at the beginning of a tenancy, including existing damage, wear and anything that isn't clean or working properly.
It's an important record for both you and the tenant because it can help establish the property's original condition if there is a disagreement about damage, cleaning or the bond at the end of the tenancy.
When completing an entry condition report:
- Go through the property carefully, room by room.
- Record existing marks, damage and maintenance issues.
- Include fixtures, fittings and relevant outdoor areas.
- Take clear, dated photos or videos to support the written report.
- Give the tenant the required opportunity to review and complete their part of the report.
- Keep copies of the completed report and supporting photos for your records.
At the end of the tenancy, the property's condition can be compared with the original entry report, taking into account fair wear and tear and the tenant's responsibilities under the applicable tenancy laws.
The required form, process and timeframes vary between states and territories, so use the current condition report and instructions applicable where your property is located.
A condition report is different from a routine inspection report. Routine inspections are carried out during the tenancy to check the property and identify maintenance issues, and separate rules apply to when and how these inspections can be conducted.
For more information, see our Preparing a Residential Tenancy Agreement, Routine Inspections and How to Lodge the Bond guides.
